A Review of Seven Corners Travel Insurance Review (2023)

I bought this travel insurance after having tried IMG, which was not bad, but I was wanting even better coverage. Turns out this insurance is good for nothing and they will guzzle your money and give you zilch in return. Their customer service is poorer than I even care to talk about. When it comes to my claims, my mother who visited me for 6 months had an episode of syncope, she stopped responding, and I called 911 in an emergency, post which the hospital ordered tests and follow up visits. Every claim is related to investigative tests. Seven Corners rejected EACH and EVERY claim saying they don't cover immunizations and routine tests. Excuse me? Who said any of the claims were... Read More

R

I filed a claim back in July 2022 for a portion of the tour I'd booked with Go Ahead Tour Companies that I was unable to take because of being diagnosed with COVID. 7 corners response indicated they receive the claim on August 15. I have been diligently following up to see WHEN I can expect any resolution to my claim. All I get for e-mails and calls I make is they've received a "high volume of claims", but nothing more. Believe me, I have told Go Ahead I will make no further tours with them unless and until I get some compensation for the nearly $500.00 I paid out in insurance. In the future I will NOT accept or pay for any insurance through 7 Corners. I'd rather pay for different... Read More

T

This year we bought two policies with John Hancock (Silver Plan) and its servicing contractor Seven Corners. Seven Corners and John Hancock paid less than half of our legitimate COVID claim, after interpreting policy terms in their favor. Learn from our mistake and ensure you get coverage only from a trustworthy insurer that honors its policy obligations. Trust is the name of the game in insurance. On 6/5/22 when my husband and I tested positive for COVID in London during the U.S. travel ban, I immediately called John Hancock's servicing contractor Seven Corners to verify our applicable coverage type and dollar limits. Their friendly representative K. told me that we were covered under... Read More

D

Filed claim in august its now in December and I'm still waiting , I was told their are no documentation outstanding and they are just delayed over 3months before reviewing this is disheartening this should be something that is disclosed prior to purchase so we can have a informative decision when selecting a company. They need to inform {that god forbid you have to file a claim , your claim will not even be reviewed for atleast 3 months } we purchase insurance hoping not to have to use it but for the peace of mind if their is an emergency and you have to use it i keep saying im just glad i was not out the country

I purchased the Bronze package through Squaremouth/SevenCorners, which John Hancock underwrote. I've always sensed that John Hancock is a robust insurance company. I was in Mexico and became extremely ill. I spent four days in a hospital there. Once I was somewhat stable, I returned to the U.S.A., where I spent another nine days in a hospital. I have to pay nearly $11,000 out-of-pocket. I filed my claim and all the requested documents on 01/03/2022. Today is day 164 since filing the claim. I have called, emailed, and done everything I can to see what is happening. The standard answer (perhaps the only answer) is "it's still under review." I kind of screwed myself by leaving... Read More

M

Sevencorners is largely a scam. They are unlikely to cover any claim. Stay away. I wasted a ton of funds on travel insurance that ended up being worthless.

My travel provider reduced longevity of the trip and its total cost by $8,000. This reduction corresponds to about $800 reduction in the required premium. However, the Seven Corners Co., administrator of the policy, is refusing to refund that excess of the premium that I originally paid. How come? As a result, I am subsidizing cost of the insurance company's risk in the case. Can't find anything in the policy that would support position of the administrator.

I'm very disappointed as I feel the upper management of this company hides behind email. My luggage was delayed more than 24 hours and their policy claims that it does not pay for delayed luggage. Only lost. In which case, even if it was lost, you'd need receipts of everything in order for reimbursement of what was lost. The clothes, toiletries, etc., would be on your own dime. Not a way to enjoy a vacation! Additionally, in my instance, I was told my claim was being expedited. The total was $205, Sept 2021. After many hours of being on hold and given the "its being expedited" remark, the claim was denied 2/14/22 via email to my wife's account. Yet, all the dealings was with me.... Read More

We paid in full and were sold a cancellation insurance policy for my son's trip through EF Explore who canceled the trips twice despite other people still traveling during this time. 2 years later my son no longer attends the school and EF only wants to offer a voucher for the full amount. They refunded all but $350 and told me directly that I would need to file a claim for all but the registration I paid them from Seven Corners and the policy amount for trip insurance for the $150. I filed a claim in early October. On October 20 I finally received a response they needed more information which was sent immediately. I did not get a response until I reached out on their Facebook post about... Read More

D

I was paying for a trip for me and my mom to travel to South Africa on February 16, 2023. Due to the complications that COVID caused me economically, I was unable to financially continue making the payments. I had paid extra for AnyReason Travel . About two months ago I had to apply for unemployment and began looking at others ways to decrease my debts. So once my inability to financially pay on the trip occurred I contacted EF GoAhead Tours to cancel the trip. I was told that I needed to contact the travel insurance company, Seven Corners, who in turn asked me to go back to EF Tours. For a minute I was being played like a ping pong ball because neither wanted to take full responsibility... Read More